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Privacy Policy

1. Introduction

Interopay (which means here interopay Inc. and Rewardworks software) respects your privacy. All information you give us is held with the utmost care and security. 

This privacy policy sets out our privacy practices. Please take time to review this privacy policy as it tells you how your personal information will be treated by us. We do not sell, rent or loan any identifiable information regarding our customers to any third party. Only in the circumstances described within this privacy policy would we share your information with any third party. 

Our use of personal data are in line with the us safe harbor program. Any questions regarding Interopay’s privacy policy should be directed to the data controller at data-privacy@interopay.com. 

2. Use of Information

Interopay will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information are: name, company, postal address, email address, phone number and product commentary. 

We will use the personal information provided to us in order to: 

  • Process orders submitted by you; 
  • Customize the service we provide to you; 
  • Administrate or otherwise carry out our obligations in relation to any agreement you have with us; 
  • Verify your identity (for example if you participate in any promotions administered by us); 
  • Anticipate and resolve any problems with any goods or services supplied to you; 
  • Carry out market research and surveys and track sales data; 
  • Send you our newsletter, where this is requested by you; 
  • To send you follow-up communications relating to software downloaded from our site; and 
  • Send you information about our other products and services. 

 

We may collect any personal information provided by you to us through this website or via one of our telephone operators, or we may collect this information through your email or other communications with us. Certain information is collected automatically, as described later in the privacy policy. 

We may also ask you for other optional information such as what sort of equipment/device/software you use and what other subjects interest you. If you choose to give us this information, we will use it to help us to provide you with the best possible service that is personalized to your needs and preferences. 

Although we do not make it compulsory to give us every item of information we ask for, the more information volunteered by our customers (and the more accurate it is), the better we can match our services to the needs of the body of our customers. 

We also collect information from you if you choose to take part in any of our on-site surveys or promotions. We will use this information to administer the promotion, help us to plan other promotions and improve the services we provide. 

3. Third-parties and Their Sites

Certain Interopay services, such as payment processing or assisting with User evaluation of our products, are offered in conjunction with our (third-party) business partners. In such cases, we may need to share your personal information with them in order to provide these services. In this instance, please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for. 

Where our services make use of hosted tools, hosted data storage and payment services provided by third parties any of your personal information stored by such third parties shall be subject to their privacy provisions. 

4. Call Recording

We only record calls that we believe will help us improve the products and services we provide, or help us evaluate our performance in customer-orientated parts of the business. Furthermore we do not record calls in any jurisdiction where dual consent is required. 

In addition, we will only record a call we conduct with you (incoming or outgoing) having already announced to you our intent to do so and given you the opportunity not to participate. 

5. Log Files/IP Addresses

When you visit our site, we automatically log your ip address which is recognized by our web server. We use ip addresses to help us administer the site and to collect broad demographic information for aggregate use. 

6. Non-Personal Information

We may automatically collect non-personal information about you, such as the type of internet browsers you use, the site from which you linked to our site, and may also track your movement within the site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our site. 

Interopay may share non-personal aggregate or summary information regarding its customers with partners or other third parties, such as information relating to the number of Users linking to our site from their sites but Interopay does not sell or share any information at the individual level. 

7. Disclosures

Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally obliged or entitled to do so (for example, if required to do so by court order or for the purposes of identifying fraud or other crime). 

We will only disclose your personal information to a third party either as part of a reorganization or a sale of the assets of Interopay software, and/or having ensured that steps have been taken to ensure that your privacy rights continue to be protected. 

8. Information about our Products and Services

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time-to-time Interopay may send you, with your consent, details of our products and services which we think may be of interest to you. If at any time you do not wish to continue to receive these details, then send a blank email message to unsubscribe@interopay.com. You can also unsubscribe from our newsletter by using the ‘unsubscribe’ option located in each of our newsletter communications. 

9. Keeping our Records Accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below. 

10. Security

We have implemented technology and policies to help safeguard your privacy from unauthorized access and improper use. For example, transactions conducted through the site are encrypted and User log-in is subject to password protection. We will continue to monitor and update security measures as new technology becomes available as appropriate to the site. 

11.Your Consent

By using our website, and/or Rewardworks software or giving us your details at an exhibition, you consent to the collection and use of this information by Interopay. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we would disclose it. 

12. Contacting Us

If at any time you would like to contact us with your views about our privacy practices, or with any inquiry relating to your personal information, you can do so by sending an email to us at data-privacy@interopay.com or by contacting us at Interopay Inc. 1801 NW Upshur St. Suite 790 Portland, OR 97209. You are entitled to ask for a copy of the information we store about you. 

 

Updated December 2023 

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